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WORLDTEK
has been in the business of corporate, sports, association and leisure travel management
since brothers Topper and Ken Luciani opened their first travel office in New Haven, CT in
1966. What distinguished WORLDTEK then - and continues to set it apart from others in the
travel industry - is a commitment not simply to growth, but to personal service
and individualized attention as the secrets to customer satisfaction and success.
Much has changed in the past quarter century, in the travel industry and at WORLDTEK. The industry itself seems headed inexorably toward the dominance of growth-at-all-costs "mega-agencies." While WORLDTEK has indeed grown into one of the nations largest travel networks with over 60 offices, this growth has been sustained not by a feeding frenzy of acquisition and expansion, but by the simple management philosophy they have maintained since day one. Growth has been fueled by word of mouth and satisfied clients. To this day, the management structure is designed to place unusually broad powers in the hands of managers and local office owner-operators. This gives clients direct access to decision makers and puts their needs for service and convenience ahead of sales. For further information, please visit our web site. |
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